1. A valid Unique Settings account is needed to place an order. Please refer to our Account Policy for more information.
   
2. Please have the following information ready when placing an order:
   • Account number
   • Style number(s) and Quantity
   • Metal type
   • Finger Size
   
   
3. Ordering options :
   • Order by fax, fill out the Fax Order Form and fax to 1-718-425-9953
   • Order Online for all catalog and stock items.
   • Contact our Customer Service at our toll free number 1-800-466-4900.
4. There are no minimum order requirements.
5. Our entire line is available in 14K and 18K, white, yellow, pink as well as 950 platinum and 950 palladium with 48 hour shipping for mountings.
6. All of our merchandise are raw castings, unless requested as polished or finished with stones.
7. We offer polishing and assembly services for our merchandise at an additional charge. We supply stones, set and finish upon request. Please allow up to 5 business days for these services.
8. Our stock sizes for women are 6 and 6.5. Stock sizes for men are 10 and 11. Specific sizes are available upon request; $10.00 for all metals. Please request sizes when ordering.
9. All weights in our catalogues are approximate and are based on 14K.
10. Many of our styles are available in two-tone, but are not shown in our catalogue. Please inquire before placing an order.
11. If two or more orders are placed on the same day at different times, separate shipping charges will incur separate shipping charges.
12. We are not responsible for typographical errors.
13. Shipping and handling charges are the responsibility of the customer.

1. Shipping and handling charges are responsibility of the customer


2. We use only UPS for C.O.D accounts.


3. The following are your shipping options;


Federal Express: Next Day, 2nd Day, and Next Day - Saturday
United Parcel Service: Next Day Air, 2nd Day Air, 3rd Day, Ground, and Next Day Saturday
Pick Up: Unique Settings' Showroom located at 29 West 47th street Booth# 14NY NY 10036



4. If you have your own AAA account and would like to use it there will be no shipping charges.


5. All orders will be charged for shipping and handling. Backorders are not excluded.


6. All exchanges and returns will incur a shipping charge.


7. For security purposes, merchandise will only be shipped to the address on the account.

1. Any item that has manufacturing defects will be exchanged/credited at any time.


2. Please contact our Customer Service Department and request a Return Authorization Number within 10 days of the invoice date.


3. Make sure your return authorization number is visible at the time of our acceptance otherwise it will be refused at your expense.


4. Having a return authorization number does not guarantee the acceptance of returns or refunds.


5. Please send return items to:
                Unique Settings Of New York
                31-00 47th Ave. 2nd fl.
                Long Island City, New York 11101


6. Please include a copy of the original invoice, return authorization number and the reason for the return.


7. Returns on altered or special order merchandise will not be accepted.


8. Merchandise returned without an invoice and authorization number will be credited at our discretion, or returned to you at your expense.


9. If merchandise is not received within 15 days of invoice date, the return authorization number will be voided.


10. Special order merchandise are non-returnable, non-cancelable, and non-refundable. Special orders are made to your special parameters and cannot be accepted for return.


11. There will be a 15% re-stocking fee for most returns and shipping charges (if any) will not be refunded


12. Unclaimed, undeliverable, refused orders will be charged a 15% re-stocking fee, plus freight.

1. Same day cancellations cancellations will not incur any charges.


2. If the order is canceled the next day there will be a;
   
       $20 cancellation fee on 14kt & 18kt,
       $40 cancellation fee on platinum or palladium on casting pieces.


3. Fees for wax adjustments, sizing, polishing and setting are not refunded on next day cancellations.


4. Shipped orders cannot be cancelled.


5. All refused packages will have a 2nd shipping charge added when it is being shipped back to you. An additional charge for Undeliverable Returns will incur at the time of the 2nd shipment.

1. When applying for credit; Credit Application & Tax Exempt form, and if necessary, the Personal Guaranty form (see #4) must be completed. You will be notified of credit acceptance and limit. Please allow 3-4 weeks for processing.


2. It is not possible to apply for credit online. For your convenience you can print a copy of our credit application and fax them to us.


3. #1 rated JBT accounts are eligible for net 30 terms upon the return of a completed and signed credit application.


4. If you have been in business under this name for less than one year, or have not established sufficient credit history with four trade references, we require the owner or principle stockholder to complete and sign the personal guaranty form.


5. All orders will be shipped C.O.D. Cash (cashier's check or money order) or credit card until credit is approved


6. All jewelry invoices shipped on opened accounts are due and payable 30 days from the date of the invoice.


7. A 2% service charge per month will be added to invoices unpaid after 30 days. THERE WILL BE NO EXCEPTIONS.


8. Accounts past due will be shipped on a C.O.D. Cash (cashier's check or money order) or credit card basis only.


9. A statement will be sent at the end of each month to our customers that have open accounts.


10. If you have a discrepancy with your account, please inquire within 30 days of statement date. Discrepancies will not be accepted after 30 days of the statement date.


11. There will be a $50.00 charge for returned checks.


12. In order to maintain our records properly and be able to update your credit limit, we may request additional information from you periodically.

Please click to see the Non-Exclusive Purchase and License Agreement.